Terms of Service
Welcome to Sangeetly. By accessing or using our website, you unconditionally agree to be bound by the terms and conditions outlined below. These terms apply to all visitors, users, and others who access or use the service.
Services and Products
Sangeetly provides personalized musical gifts, audio-recordable plush toys (such as the Murmur Panda), and “Echoframes” (audio-recordable photo frames).
- Variations: Because our products are highly customized, there may be slight variations between the product images shown on the site and the final delivered item.
- Accuracy: We strive to keep product specifications as accurate as possible, but details like weight, size, and color are approximate and may vary during the manufacturing process.
Payments and Billing
- Payment Gateway: All payments are processed securely through Razorpay. By making a purchase, you agree to provide current, complete, and accurate purchase and account information.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any service or product at any time.
Delivery and Shipping
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- Standard Delivery: We aim to deliver products within 7 to 10 working days, depending on the delivery location and courier availability.
- Order Fulfillment Requirements: To ensure timely delivery of your Sangeetly order, please provide a clear shipping address and a valid contact number at checkout. Sangeetly cannot take responsibility for delivery delays or failures caused by incorrect contact details or vague address information. Providing accurate information is essential to facilitate a smooth fulfillment process for our personalized products.
- Delays: Sangeetly is not responsible for delays caused by weather, natural calamities, or other unavoidable factors beyond our control.
Intellectual Property and Usage
All original content on this website, including our logo, brand mascot, and website design, is the property of Sangeetly. When you purchase a custom song or personalized gift, you are granted a license for personal, non-commercial use. You may share and enjoy your custom creations with friends and family, but the commercial resale of Sangeetly’s original digital or physical assets is prohibited without our written consent.
Use of Client Media
We use your uploaded photos and audio strictly to craft your personalized gifts. While Sangeetly owns the brand identity and website design, your purchases are for personal, non-commercial use. We may occasionally showcase finished products for marketing, but we will remove any image immediately upon your request.
Limitation of Liability
Sangeetly shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our maximum liability for any claim shall not exceed the total amount paid by the user for the specific product in question.
Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.
Changes to Terms
We reserve the right to update or change our Terms of Service at any time. Your continued use of the website after we post any modifications will constitute your acknowledgment and consent to abide by the modified terms.